Frequently Asked Questions
Location
Location - Answers
Why is my location not updated on the map?
Some questions to investigate:
- Did you download aPhoneTracker to your phone?
- Is your phone turned on?
- Is aPhoneTracker turned on (click on the aPhoneTracker icon on your phone's main page)?
- Does your phone have a strong signal (how many bars show in the top left of your phone's main page)?
- Is there an error displayed on the bottom of the map viewer?
First get the answers to these questions. If the solution isn't obvious, please email <support AT aPhoneTracker.com>.